Proxmox VE Basic Subscription 1x CPU Socket per 1 year 3 tickets 1 day response time

Key Features:
- Access to Enterprise repository
- Complete feature-set
- Support via Customer Portal
- 3 support tickets/year
- Response time: 1 business day

Scope of Coverage:
A Proxmox VE Subscription includes the following:
- Access to the Proxmox VE Enterprise Repository
- Installation support
- Usage
- Configuration
- Diagnosis
- Bug reports and fixes for packages in the Proxmox VE repository, including Ceph packages

Technical support only covers the latest stable release.
What is not included: We do not support modified packages, third party software, community projects upon which our releases are based on,
code development, system and network design, designing security rules,
backup/recovery strategies, data recovery and high availability design.
Technology previews are not supported in production environments.

Basic Subscription:

Access to stable Enterprise-Repository and regular updates
- yes

Complete feature-set
- yes

License
- GNU AGPLv3

Technical support
- via Customer Portal

Support tickets included
- 3 support tickets / year

Initial response time
- within 1 business day / Guaranteed first response time on critical support requests

Remote support (via SSH)
- no

Offline subscription key activation
- no