Proxmox VE Premium Subscription 1x CPU Socket per 1 year unlimited tickets 2h response time

Key Features:
- Access to Enterprise Repository
- Stable software updates
- Support via customer portal
- Unlimited support tickets
- Response time 2 hours within a business day (on critical support requests)
- Remote support (via SSH)
- Offline subscription key activation

Scope of Coverage:
A Proxmox VE Subscription includes the following:
- Access to the Proxmox VE Enterprise Repository
- Installation support
- Usage
- Configuration
- Diagnosis
- Bug reports and fixes for packages in the Proxmox VE repository, including Ceph packages

Technical support only covers the latest stable release.
What is not included: We do not support modified packages, third party software, community projects upon which our releases are based on,
code development, system and network design, designing security rules,
backup/recovery strategies, data recovery and high availability design.
Technology previews are not supported in production environments.

Premium Subscription:

Access to stable Enterprise-Repository and regular updates
- yes

Complete feature-set
- yes

License
- GNU AGPLv3

Technical support
- via Customer Portal

Support tickets included
- Unlimited

Initial response time
- 2 hours** within a business day / Guaranteed first response time on critical support requests

Remote support (via SSH)
- yes

Offline subscription key activation
- yes